Jan 2021 –
Digital Learning Design Consultant
Major UK Insurer
End-to-end learning consultancy for a major UK insurer, specialising
in digital and data-driven solutions. Accountabilities include
stakeholder engagement, project management, needs analysis,
instructional design, creative development and evaluation.
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Managed a mandated
regulatory learning programme for a company-wide
audience of 10,000 colleagues regulated by the FCA, PRA, ICO, CMA,
etc. Generated over £45k annual savings. Enhanced
learner experience; average ratings increased from 3.8 to 4.7/5.
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Established a multi-functional
in-house media production studio, enabling
high-quality video creation and
user-generated content through professional-grade
audio/video, lighting and green screen. Powered by RapidMooc and
Learning Glass.
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Developed data-driven learning strategies and
internal products for customer-facing teams, driving
improved performance outcomes through learning
and development.