I help organisations move beyond tick-box compliance and one-off training events. Engaging, evidence-based learning experiences designed to change behaviour.
Outdated compliance training was hurting the Learning & Development Team's reputation. Here's how smart design, data, and strategic thinking helped me to build influence, trust, and change perceptions of digital learning at a top UK insurer.Date: 2023-25
Audience size: 10,000
Tools used:
Articulate Storyline, Rise, 7Taps
Adobe Creative Cloud: Illustrator, After Effects, Photoshop, Premiere Pro
Power Automate, Power BI
Workday Learn, SumTotal
How I put professional video production capability in the hands of colleagues across the business – no technical expertise required.Date: 2024-25
Audience: Hundreds of internal collaborators from across the organisation.
Technology:
RapidMooc Pro+
Learning Glass
Video by Blackmagic
Audio by Audient, AKG, and Boya
Adobe Creative Cloud
Articulate Rise
I combine creativity, analytics, and instructional expertise to deliver impactful digital learning experiences.Core strengths include:
Instructional design: Designing innovative, learner-focused experiences grounded in adult learning principles, cognitive science, and modern instructional theory.
Multimedia production: Creating professional digital media, including video, motion, graphic design, audio production and sound design, narration, and interactive content using authoring tools or HTML/CSS/JS.
Data analytics, statistics and machine learning: Leveraging Python, Power BI, Tableau and Excel to analyse learner behaviour, predict training effectiveness, and drive continuous improvement.
Leadership & coaching: Experience mentoring, coaching, and embedding industry-leading practices to elevate instructional quality and strengthen team culture.
Fluent across tools and technology: Articulate Storyline & Rise, Adobe Creative Cloud (Illustrator, Photoshop, After Effects, Premiere Pro, InDesign), HTML/CSS/JS and Python, MS 365, Power BI, Tableau, Learning Management Systems (Cornerstone, Workday, Success Factors, SumTotal).
Jan 2021 -
Digital Design Consultant
Major UK Insurer
End-to-end learning consultancy for a major UK insurer, specialising in digital and data-driven solutions. Accountabilities include stakeholder engagement, project management, needs analysis, instructional design, creative development and evaluation.
Managed a mandated regulatory learning programme for a company-wide audience of 10,000 colleagues regulated by the FCA, PRA, ICO, CMA, etc. Generated over £45k annual savings. Enhanced learner experience; average ratings increased from 3.8 to 4.7/5.
Established a multi-functional in-house media production studio, enabling high-quality video creation and user-generated content through professional-grade audio/video, lighting and green screen. Powered by RapidMooc and Learning Glass.
Developed data-driven learning strategies and internal products for customer-facing teams, driving improved performance outcomes through learning and development.
| Email: | [email protected] |
| LinkedIn: | Follow me on LinkedIn |
| YouTube: | @danfosterUK |
Transforming regulatory learning at a major UK insurer
Outdated compliance training was hurting the Learning & Development Team's reputation. Here's how smart design, data, and strategic thinking helped me to build influence, trust, and change perceptions of digital learning at a top UK insurer.Date: 2023-25
Audience size: 10,000
Why was this project a success?
I used data to create a mandate for change: Nobody wants to do a bad job. But user data told us that our colleagues demanded more. I created an interactive dashboard to visualise user feedback and began to build the case for change – first with my leadership team, then with each of the 12 compliance topic owners.
I brought a compelling vision: “I want to build something we can be proud of. Something that feels modern and impactful. I want to present your topic in a way that delivers value for our business and our people. No more eye-rolling every quarter. I have the skills and vision to get us there, all I need is your trust and expertise.”
I made decision-making the focus of compliance learning: Reorienting my stakeholders away from what people need to know, to what people need to do was crucial. Following this change, training centres on action rather than theory – identifying triggers and choosing the appropriate response.
What was the impact?
Improved user response: I increased average ratings from 3.8/5 to a sustained 4.7/5 while increasing the volume of responses - over 380,000 user reviews were submitted over three years.
Reduced development and project management costs: I brought all work in-house, slashing annual supplier costs by £45k. I also managed project planning, co-ordination, and implementation.
Increased demand for regulatory & compliance learning: I worked with new stakeholders to add topics like Data Ethics and Artificial Intelligence, Diversity, Equity and Inclusion, Anti-Bullying and Harassment, and Economic Crime to the traditional compliance curriculum.
Credibility for the Digital Learning Team: The sustained success of this initiative created a platform for my team to collaborate with business functions across the organisation – moving beyond compliance into behaviour change and strategic enablement.
Tools and technology
Articulate Storyline, Rise, 7Taps
Adobe Creative Cloud: Illustrator, After Effects, Photoshop, Premiere Pro
Power Automate, Power BI
Workday Learn, SumTotal
Enabling knowledge sharing and amplifying colleague voices through user-generated content.
How I put professional video production capability in the hands of colleagues across the business – no technical expertise required.Date: 2024-25
Audience: Hundreds of internal collaborators from across the organisation.
Why was this project a success?
The studio was designed for everyone, not just creatives: Most colleagues don’t think of themselves as video producers – and they shouldn’t have to. The studio’s user-friendly system meant anyone could walk in and start recording without technical knowledge. To make the experience even smoother, I created digital training resources accessible via QR code, so users could quickly launch step-by-step guides. The result was a space that felt exciting and empowering rather than intimidating.
It broke a bottleneck that was slowing the business down: Before the studio, video production meant joining a long queue for the company’s London-based Design Team, or settling for low-quality webcam recordings. The studio gave teams across the business a fast, professional alternative – putting high-quality video capability in their hands without the wait, cost, or compromise.
It opened up new ways of learning across the organisation: The impact stretched well beyond the L&D team. Teams who had always relied on face-to-face delivery, like those responsible for health and safety training across our vehicle repair network, were able to create professional video-based training for the first time, reducing costs and enabling on-demand access for a hard-to-reach workforce.
What was the impact?
Lower bar to entry for high-quality User-Generated Content: The combination of an intuitive touchscreen system and QR-accessible guides meant colleagues needed no technical background to produce professional-quality video. Teams who had never considered creating their own content were recording, editing, and publishing independently – shifting the L&D team’s role from bottleneck to enabler.
Amplifying diverse voices: Partnering with the Diversity Trust, the studio became a space for colleagues to share stories that really mattered – LGBTQ+ experiences, faith, family, and caring responsibilities. These weren’t polished corporate messages; they were authentic, personal, and human. Content that would have been difficult or costly to produce any other way became some of the most meaningful material we created.
Reducing costs and unlocking on-demand training for hard-to-reach teams: For geographically dispersed teams who were reliant on face-to-face delivery, the studio was transformative. Health and safety training that once required an instructor to travel to site could now be delivered on-demand via video, reducing delivery costs and making it easier for colleagues to access training when and where they needed it.
Tools and technology
RapidMooc Pro+
Learning Glass
Video by Blackmagic
Audio by Audient, AKG, and Boya
Adobe Creative Cloud
Articulate Rise